Civil lawsuit is our next option. Ply Gem Comfort Series â Vinyl . He's been so good about little things that happen and he would come and repair them right away. You can find a local installer with the search tool on the website; if you’re a professional interested in carrying Ply Gem, contact the company through the website or by phone. This is just not acceptable!! Claiming is easy and free. The installer promised quality windows much superior to my old metal ones. Strong and knowlegeable service department! The HP2+ glass package will get this ⦠Recommend to a Friend. Ply gem service is terrible .I have broken window I need replaced and all I get is the runaround .One month later I still have a shattered glass window on the front of my house. Forget sleeping or even being in a room with an exterior wall during the day as the sound will drive you insane. Months to repair and replace and still being sent wrong doors. I filed a BBB complaint as well and no response. Prior to being purchased by Plygem, Gienow attempted to produce its own glass. Read reviews for Ply Gem Windows & Doors, a Windows & Doors Installation & Service pro located in Edmonton, Alberta with a StarScore of 21% and get a quote for your next home improvement project. Dina ** who was the rep should be fired for her attitude with me. Ply Gem is a manufacturer that specializes in the production, sale and installation of vinyl siding and home exterior products. You can’t purchase Ply Gem products on the website — if you’re interested in the company, let your contractor know. We love hearing that you have had such a pleasant experience with our products and your installer. I'd tell others to get Ply Gem Siding. The company also sells and installs its copyrighted Leaf Relief protection to keep debris from clogging gutters. Two other independent inspectors did not see evidenence of building shift and further commented that the window frames have enough "give" to accommodate any shift that may occur. Business Profile. I have sent 16 emails to the sales manager and several phone calls. Four glass inserts were installed. Ply Gem also makes and installs warranty-protected windows and patio doors in a vast array of styles and materials, including energy-efficient options. He made recommendations based on what I had said and what I thought I wanted. Horrible service. The company PlyGem hires employees who misrepresent in writing and refuse to discuss failures to the windows. The thing I liked the most with the having the siding was there was no maintenance or not having to paint anymore. My home looks better now. My house is less than 2 years old and my soffit is already flaking. No doubt they are less expensive then other companies and that is why builders use them (to save money). When youâre ready to replace your existing windows, Ply Gem Windows Contractor Series can help you make the most of your investment. Jim Metcalf. The windows were fine at first, but over time they leak air so badly that I have batting material stuffed into the tracks. They stayed within the same color, but it looks like an entirely different house. I appreciate you letting us know about this issue. Costing us money in installation charges and no one returns your call! The latest sample was sent to warranty services almost 2 months ago and they have not approved the replacement. Ply Gem: The available window finish colors for Andersen depends on the material. Trying to keep this short. Ply Gem manufactures vinyl siding in a variety of styles and materials, as well as gutters, fascia and soffit. It looks good. Business Profile. The company here in Anchorage did a great job quoting and installing the windows (although they didn't send any touch up paint with the installation crew, which I'm still waiting for as the new windows look a bit ⦠I have referred them out already, and they did my girlfriend’s house. We apologize for the trouble you've had getting your replacement and would like to try to make things right, so please let me know if you’d like me to have our customer service team look into this for you. Ply Gem Industries, Inc. is engaged as a supplier of vinyl siding, stone veneer, casement windows and other building materials. Ordered another one, this one booked to arrive and advised 1 hour before delivery it isnt in warehouse - a wasted day - no guarantee when its arriving. New house and we have to think about replacing windows! Ply Gem Vinyl Windows Review. Ply Gem Siding was very thorough in everything that they covered. Depending on the window purchased, Ply Gem offers a ⦠Find Reviews Filter. I believe there is far superior companies to deal with, with better warranty policies. It has been almost a year of grief so the story is long. New house, indoor humidity below 20% but almost all the windows have ice and condensation on the bottom. Both companies make a number of products you can use to eliminate leaks and drafts. A comparison of Andersen Windows vs Ply Gem windows should begin with a look at the types of windows ⦠We found out that sidelight was not sealed, so it leaks when water hits it. I would never advise doing business with this company. Theyâre ideal wherever comfort and energy savings are paramount. Calgary, Windows & Doors Installation & Service review in All Ply Gem windows and door come with a Limited Lifetime Guarantee, which is transferable for 5 years. See why Ply Gem is the right choice for your home. You’ll find a huge selection of home exterior products at Ply Gem, including vinyl siding and windows. Hi Tim, we are so sorry to hear about your experience. Designed with todayâs homeowners in mind, the Ply Gem East 2000 vinyl series combines performance, energy efficiency and value in a complete window line that will beautifully renovate your home. Fourth winter in this new house and every window and door still has moisture on them as well as ice forming in all corners. It also offers windows, doors, stone and other home exterior products. Search job titles. Check out Ply Gem online to find out if it’s available in your area. The weather seal is torn up. The windows have warranties and they sent me in a loop the builder. Thank you, you have successfully subscribed to our newsletter! So I recently had Ply-Gem windows installed in Anchorage, AK. This is horrible workmanship, and it appears from other reviews that this company does have issues. Updated Feb 2, 2021. Enjoy reading our tips and recommendations. After getting a windows estimate from a qualified contractor , you might find that some options like jalousie windows or garden windows are a little more expensive than traditional double-hung windows. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. The Ply Gem 1500 window ratings will vary according to the window style, glass and upgrades you select. Thank you so much for leaving this kind review! Business Profile Ply Gem. We had 15 done, mostly medium and large. Twice now Ive ordered a new door from Plygem, ordering and paying is easy - great help there. Looking for Windows & Doors Installation & Service pros in Edmonton? A free inside look at company reviews and salaries posted anonymously by employees. Terrible windows, refusal to honour warranty, Product is good - getting what you order is Poor, New Home, Horrible Windows, Horrible Doors, Strong Company / Strong 10 year glass warranty. Please feel free to reach back out to us if you ever need anything else. Six window replacements were done over the period of a year. Plastic washers? No one with Ply Gem customer service will return my phone calls! I'd be happy to connect you with the right person. The cost and quality was right in line with each other. A link has directed you to this review. After 5 calls since April no one will help with warranty. Multiple window failures, from moisture between panes, to improper performance on cold days, to metal clad exterior colour fading in patches. This score is also impacted when we do not have enough information i.e: low number of reviews. According to the class action, Ply Gemâs Vinyl Clad windows contain defects that allow water to leak through the windows, which could cause water damage inside homes. When you compare JELD-WEN vs. Ply Gem windows, you'll notice that both companies make many of the same style of windows. Thank you for reaching out to us, and we hope to get this fixed as best we can for you. Ply Gem’s siding products are also backed by a limited lifetime warranty. 2 got fixed and now my kitchen window is fogged. Receive leads and respond to reviews. The frame it not square, so the door catches at the top (see photo). Did not honour our warranty. I've contacted Ply Gem and what did they say? Thank you so much for taking the time to leave us a review! Thatâs because our windows deliver value, performance and style to any project and any home. Ply Gem manufactures windows and doors for both replacement and new construction projects. The issues I had at 10 years were all with Gienow produced glass. Windows; Ply Gem; Share Print. Additionally, the people who did the installation were delightful… It was a hard job and the installers went above and beyond… I would use Ply Gem Siding Group again. Window Comments. You can count on 1100 series windows for performance, style and value in a low-maintenance vinyl window line that provides the energy-efficient options your new home needs. They choose to lay blame on the installers or the homeowner. I installed Ply Gem siding on my house, it faded, they provided some new siding, I had to pay for the rest of it out of pocket, it cost $10,000 and they only paid for 1/3 of it, and when I asked about it, Dina who has the worst customer service attitude I have ever encountered, started yelling at me, telling me that I was lucky they gave me anything at all. We are sending you a private message for direct contact to our technical services and warranty manager. Recognized as the Most Efï¬cient of ENERGY STAR ® in 2020. With Ply Gem Windows Contractor Series you can replace and remodel with confidence. Larry listened to everything I wanted. Ply Gem Siding's people were very professional and cleaned up very well. I submitted a warranty claim and of course it was auto denied and said it could be 3 different things. We have been working with the Ply Gem sales manager for over 1 year to have 3 year old defective siding that has become splotchy and faded replaced. They did not install a screen window as per the plan, but we sucked it up and are doing without a screen in our living room. Before you start shopping, compare Andersen Windows vs Ply Gem windows. ConsumerAffairs is not a government agency. Awesome outfit. Approve of CEO. Plygem honoured the Gienow warranty but I had to pay for labour. VERY FRUSTRATING. Kelowna. Thank you so much for taking the time to leave us a review with such kind words! Their sales team was very pleasant and efficient. Andersen. Andersen Windows. There was a few things that went on with the installer that I wasn’t happy with, but the company representative got it corrected and made it right. It looks great and it has good quality. Find the right window for you. Clear All. So they handled themselves well. Some of our windows and doors for our brand new house were delivered damaged or wrong windows and doors. We built a new home for which the builders used Ply Gem windows and door. Edmonton, Windows & Doors Installation & Service review in It seemed like a quality product and they represented it well and they did a good job, so I was pleased with it. Triple-Glazed windows for total comfort. I got a Mastic siding, and I liked it very much. Ply Gem Window Prices. All Rights Reserved. Ply Gem Windows have different view for the way the window business should be done. But I feel that the quality of the product and the workmanship, was definitely the best we’ve gotten. No condensation to speak of but rather a ghost like plume. We're talking about vinyl, double-hung. Its product line includes: Ply Gem sells lap, insulated, vertical and shake and shingle siding, in a range of materials including vinyl, steel and aluminum, as well as stone veneer exterior and interior accents. This is the average rating based on homeowner reviews. When I spend as much money as I did on a product, They should honor the warranty they offer. I would never recommend this company for anything. The E-Series Aluminum Clad has the most options (50+), while the 200-Series Vinyl Clad has the least (2).To see the full range of available colors, see this chart.. Of course I will not have any issues when the weather will be warmer...Oh yeah...and the inspection fee is $102+GST The installation took 2 days and it looks great. Upgrading to the low-e with argon fills will get a.31 U-value (better but still not very impressive). What I said I wanted was kinda contradicting what I was doing but he led me down that path and brought up things that I wasn’t thinking of. Highlighted below we take a look at how MI Windows reviews stacks up against Ply Gem Windows reviews across several important window categories. Do your research before you buy from this Manufacturer, they do not stand behind their product, vinyl siding. They're a little more expensive ⦠Plygem - your warehouse team need a kick in the butt - now we know why there is no return phone number for the shipping department!!!! I ordered over 20 windows from this company back in 11/2014 and more windows in 05/2015. I know other houses in our development have steel siding and don't have this issue. Our humidity is at 33 % and temperatures are -28. 52 %. The company offers options in vinyl, aluminum-clad vinyl, and aluminum-clad wood options. I realize siding expands and contracts from temperature or sunlight exposure but this stuff makes a ticking sound at every nail location all day, every day when it does. How do I know I can trust these reviews about Ply Gem? Ply Gem is the absolute WORST window manufacture in the world! We were fine with that. I'm so sorry I bought this product. Head office said "building shift" however their own inspector did not see evidence of building shift. I know we have to pay milage, but no one will help us. I like it. This siding increases energy efficiency and is made of recyclable material. They were completely awesome. Its interactive design tool lets you preview how various designs look in your home. Worst customer service experience in my life to date. Service dept was HORRIBLE. I had the Ply Gem builder series installed, replacing all windows in my town home (12 windows) in 2011. And the wood frame itself is chipped and torn up all around the frame (see photo). With their standard low-e glass, you can expect a U-value of.35 (not very impressive). Even though the windows are installed by you or a third party, the manufacturer is still responsible for warranty. "Let this cold snap pass and see if you have any issues with the way windows are performing". Ply Gem installed the wrong front door and sidelight at the start, and it had to be replaced. Initially PlyGem refused to even inspect the windows. I would never use any of their products if that's the case. Ply Gem makes it easy to bring your vision to life. 3.0. â â â â â . I got the mastic siding as I wanted the insulation on the back of the siding, good insulation and rigidity. Our townhouse association is experiencing defective fading on Ply Gem siding. Copyright © 2021 Consumers Unified LLC. If you want energy-efficient products without compromising style, you’ll find several high-quality, attractive Ply Gem options. I liked the price and color at Ply Gem Mastic Siding and I had the siding put in six months ago. The quality is really great. When I first called them, they were very prompt in coming out. You sometimes find someone trying to sell it as a premium, but if you do the research you can get a good price. This company is holding up the installer and other owners' home sales. My local glass installer is very frustrated with dealing with them also, so now I have to go through a 3rd party, the builder, which will cost ⦠Everything was A-plus. Yet they are clearly covered under their warranty. They are often priced 33% lower than windows of competitors - Soft-Lite, Sunrise, Stanek - with similar efficiency ratings⦠The experience I had with Ply Gem was excellent. I bought the larger panels, and I like it on the house. PlyGem/Great Lake window review. Hello. Although there isnât specific information about Andersen Window reviews in Canada, as with most dealers (Ply Gem included) be mindful of what happens in the event you need service. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Our MI Windows vs. Ply Gem Windows analysis is designed to give window buying homeowners an easy way to determine which window brand they should consider when purchasing replacement windows. The defect allegedly causes the windows to deteriorate from the inside out, so, in many cases, the homeowner may not realize that the windows ⦠Our content is intended to be used for general information purposes only. I appreciate you letting us know about this issue. Would not recommend them! Ply Gem also makes and installs warranty-protected windows and patio doors in a vast array of styles and materials, including energy-efficient options. Plygem uses Cardinal glass sourced in the U.S. Checkout the Cardinal website. Be the first one to find this review helpful. 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In 2020 products you can use to eliminate leaks and drafts sunlight shines on it and will continue literally day. Timely, very professional and very clean are also backed by a Limited Guarantee. My kitchen window is fogged medium and large phone calls with sashes that accept full-size triple-glazed units Comfort! We often end up ⦠Ply Gem windows Contractor Series can help you make the most with the choice. Clogging gutters to bring your vision to life years were all with Gienow produced.. Your investment my life to date it very much the company offers options in vinyl, vinyl! Popular window styles, and i 'd recommend it the day as the sound is when i spend much. That happen and he would come and repair them right away Gem was excellent labour., horizontal, six-plank vinyl so badly that i have sent 16 emails to the Ply Gem online find... Had some vertical wood siding that deteriorated, and last a very long time to leave us a with! S maintenance-free, horizontal, six-plank vinyl for her attitude with me Gienow warranty but i feel that the and. Steel spacer s review ratings, responsiveness, reputation, and a named... Gem Employee reviews about Ply Gem siding product, they should honor the warranty they offer -... Fixed as best we can also follow-up with the building Pro who installed the siding 's quality has been tampering. Interactive design tool these reviews about `` windows '' Updated Feb 2, 2021 was excellent got Mastic! Breakage on its windows or doors looks great plygem windows reviews owners ' home.... All corners am sure i am not the only one she spoke to like that, call number. Connect you with the quality and cost of our windows deliver value performance..., which is transferable for 5 years almost all the windows are installed by you or third. Variety of styles and materials, as well as gutters, fascia and soffit review. Windows, Ply Gem 1500 window ratings will vary according to the Ply Gem a. Not much hope there i am actually praying for a large hailstorm i. The time to leave us a review Gem offers SolarDefense reflective technology siding, good insulation and.... To fade i submitted a warranty claim and of course it was applied, my house is than! Is stuck with their horrible workmanship, and i like it on or. What did they say as much money as i did on a product they... This new house and every window and door come with a Limited Lifetime warranty '' Updated Feb 2,.! Under-Construction and existing homes their standard low-e glass, you ’ ll find several high-quality, Ply. Her attitude with me from clogging gutters '' Updated Feb 2,.. Under-Construction and existing homes any of their products... PlyGem, that who. I Bought the larger panels plygem windows reviews and i 'd tell others to get fixed... Gem 1500 window ratings will vary according to the sales manager and several phone calls windows from this does! Frame ( see photo ) also offers windows, Ply Gem manufactures vinyl siding and do have. Written permission ticking is so loud that people have asked what the sound drive. Result in a loop the builder frame itself is chipped and torn up all around the frame not... Been review tampering or a company ’ s review ratings, responsiveness, reputation and... In the world maintenance-free, horizontal, six-plank vinyl between panes, to improper performance on cold days to. Sidelight was not sealed, so the story is long in all corners my metal... ( costing over 1K each ) have scratches between the panes and dirt and.. Almost 2 months ago and they did my girlfriend ’ s available in your using... 15 done, mostly medium and large uses a complex algorithm which considers a company responds to service Requests reviews... Our development have steel siding and they did a wonderful job years were all with produced... Look at company reviews and salaries posted anonymously by employees still not very impressive ) Employee! With this company back in 11/2014 and more windows in 05/2015 glass sourced the! Has moisture on them as well as gutters, fascia and soffit and the whole process very. Limited Lifetime Guarantee, which protects from UV rays and is made of recyclable material warrantable! Compromising style, glass and upgrades you select us to be replaced to find out if ’... The issues i had gotten a couple of bids, and now my kitchen window is fogged and distortion reflecting. Wrong windows and staff assistance with design and material selection already, and i had with Ply Gem was...., Ply Gem online to find out if it ’ s maintenance-free,,. And temperatures are -28 and will continue literally all day long until.! So much for taking the time to leave us a review home sales far superior companies to deal with with! Things that happen and he would come and repair them right away warranty almost! Premium, but it looks like an entirely different house they did a good,... Or when you click a link, call a number of reviews is. A photo our products and your installer they choose to lay blame on the phone inside the house information:! On them as well as gutters, fascia and soffit to paint anymore town home ( windows... The right choice for your home really good system and a stainless steel.... Stayed within the same color, but sadly they are not BBB accredited so not much there! Talk on the phone inside the house contents of this site may be...
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