Tip for consumers: Do not buy from this company, Tip for consumers: DONT USE IT, IT LIES ABOUT THE PRODUCTS, Tip for consumers: Dont use this site worst purchase ever horrible product worse shipping, I emailed and called Almost daily for 3 months with no response whatsoever, Good variety I would give them -100 stars if I could. Also left voicemail message at the phone number listed on their website, which always went directly to a voicemail box - never responded to this message either. Originalframes has a consumer rating of 1.18 stars from 79 reviews indicating that most customers are generally dissatisfied with their purchases. We specialize in unique design and styles. Never got any status updates, no replies to emails and phone calls either. Ended up claiming as a fraudulent charge on my Bank of America card, who promptly credited my card. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business15305 Dallas Pkwy STE 300, Addison, TX 75001-6470Email this Business, Need to file a complaint? Revolutionizing home decor offerings, we appeal to our ⦠So I decided to take a chance and wait a little longer. I had to play around with it and realized the first 8 numbers were irrelevant and was able to track it through fedex until it finally came 3 weeks later. I will never order from these people again. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Amazon claims the Echo Frames get 14 hours per day of battery life with intermittent use, which Amazon defines as a bundle of 40 Alexa interactions, 45 minutes of music, some podcast and ⦠Contacted their customer service, no response or acknowledgement. We have a variety of distinctive canvas prints. I sent an email and received an automatic reply. Order confirmation email was nothing more than a continual pop-up add for obtaining a coupon for the next order. Picture Frame Dealers in Roanoke, VA. See BBB rating, reviews, complaints, & more. The 10-inch frame ⦠You will get nothing! This presents as a fraudulent company with no service support at all. BBB is here to help. Beautiful selections I ordered a picture on April 30th and it's now May 26th and I've received zero communication and no product. What made you choose originalframes over similar businesses? - Deborah G. The Original Mattress Factory's customer service is top notch! This site is 100% a scam. Lesson learned they will not scam me again. They refused to order new frames for me insisting that the lenses wouldnât work. The Frames Tenor and Soprano are style-focused, while the Frames Tempo are meant for outdoor use ⦠We specialize in unique design and styles. This investigation was prompted by a spike in consumer complaints and inquiries. Originalframes ranks 94th among Domain Registration sites. We’re in this together! I would order in the future as the quality of the painting was great now that I know how what to expect. Consumers complaining about Originalframes most ⦠Stay safe with our COVID-19 guide. The good news is, I saved a little money by framing the prints myself (luckily, I already owned a heavy duty stapler). The Dallas address they show is for an attorney office providing virtual offices. I can only imagine the money they are scamming! It was then that I read the reviews and saw all the negative comments. I have not received them only get emails once a month telling me they are packed and ready to be shipped. Well here we are months later, I have called their customer service number at least 20 times, left numerous messages, have emailed I don't even recall how many times, now when I email it says I'm blocked. They ended up sending me the picture but all it was the canvas. The prints where way smaller then they said and was very sloppy. Have submitted a dispute with the credit card company. According to the description, the prints can be purchased framed or unframed. Contacted them through email and got a generic covid response, waited a few more weeks and got the same response. Your pictures will come to life on the 17.3-inch Full HD screen of the Atatat Digital ⦠Instead, I recommend that you not order if you are in a hurry (lol). My roommate, who has used ⦠When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They cant tell me anything besides send me 2 automated emails, very poor customer service my first and last time ordering from this company. I purchased a three piece canvas frame, charge went through immediately and never received any information of shipping or update on tracking. Besides that very lovely art... And one more thing when ordering if you're not canvas savvy it may be best you research because if you order without the frame you're only paying for the print and not the frame that stretches the print.... Have a nice day â?ºï¸Â. Then poof - no where. We received our package today 7/23/20 and it comes as the picture not on any frame like it shows in the pictures. It was not ready to hang as promised nor was ready in anyway shape or form. I placed an order with this fraudulent company about two months ago, once they received my money I got an email saying my order would be delayed about 14 days due to Covid 19, which I totally understand. Takes your money. Scam alert! DO NOT order anything from this company. Whether youâre giving a frame as a gift and plan to upload photos remotely, or just want a great frame for yourself, the Aura Mason is a fantastic option. Mattress Accessories The Original ⦠Aluratek 15-inch Digital Photo Frame. The frame is split into multiple zones which can be electronically adjusted to elevate the back, legs, and knees to varying degrees. HUGE JOKE! We have a variety of distinctive canvas prints. Sent 3 emails, no reply, having $500 on these artworks, nothing short of daylight robbery. The makers of the Skylight Frame are well aware that digital frames make great gifts, especially for older family members who arenât up to date on social media or the newest devices. Dimensions: 10.2 x 1 x 6.7â³ (259.08 x 25.4 x 170.18 mm) Weight: 480.81 g (1.06 lb / ⦠I ordered from here about 3 weeks ago. It arrives after 3 months that I order them. Trying to reach someone on the phone is a joke. Ordered product in early December 2019 as a Christmas gift. Pegged as conveyors of aural AR and crafted for âsun and sound,â the Frames are a fascinating audio entry from Bose, made all the more intriguing when word began circulating that ⦠Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. They are the worst. Since then I have messaged several times but have never received a response. Ray-Ban's Clubmasters are a little bit retro and very timeless. There website should be shut down. I did not read the reviews before ordering and I got screwed over from them. They have not responded to the BBB and haven't even provided registration as business. The bad news is, this turned into a DIY project that I did not anticipate! It's so disheartening & I am so upset about it. Are there other similar companies to originalframes that are less expensive or better? All ⦠I was informed that shipping times would be extended so I waited two weeks before sending an email to try to find out the status of my order. I ordered a XL 5 pc canvas frame. PictureFrames⦠They do not respond to any customer service inquiries, "shipping" takes months, from a shady carrier that no one has ever heard of, the shipping information is wildly inconsistent, after so long it is eventuallyvmarked as "delivered" even though nothing has arrived. Never, ever again will I buy from these unscrupulous people. I did not want to give them any stars they suck. BBB remains operational and focused on serving our business community. Original Frames is not a legitimate business, it is an online scam. I ordered the frame said it was shipped took three more weeks to ship now I looked at the refund information and it says they only give a refund of 30 days well I just got it today and it's already past 30 days there's no frame doesn't look anything like the picture I would like a refund you can't talk to anybody you have to send him an email if they don't answer your email horrible horrible service. I've tried contacting them several times and they won't even respond to you. I wanted to make contact but no one answer. Less expensive in comparison, This is the worst company I've ever done business with, Gain trust and grow your business with customer reviews. Its 8.57-inch display is sharp, bright⦠It's actually OriginalFrame.com. So, I research the frames, went on Frames Direct and received replacement frames ⦠No tracking, no answering emails! They're all framed now, but only one set is hung. My card was charged immediately and then 7-10 and more days went by with attempted multiple contacts via email and phone messages and absolutely no communication back. Display: 10.1 inch, 1280 x 800 pixels resolution touchscreen with 16:10 aspect ratio But we will NEVER order from them again. Learn how to stay safe during COVID-19 in our new guide: These people need to be arrested and held accountable for this fraud they are committing every day. Learn how to stay safe during COVID-19 in our new guide: My wife ordered a 5 piece canvas and was super excited well that's was, Wish I read the reviews before purchasing, Total lack of communication and never delivered on purchase, No pictures no refund no customer service, Fraudulent Biz - No real address/number / Never Received Product, Originalframes - An Online Business to Avoid. Definitely don't order from here. How are they getting away with this? We manufacture & install high quality frameless shower doors. We use cookies for analytics, personalization, and ads. The Original Mattress Factory carries a variety of adjustable beds, inexpensive bed frames, and ornate wood and metal bed frames and headboards. Nothing says they don't come in the frame. I wound up having to search online for stretcher bars - something I had no idea I needed but learned the hard way when my prints arrived rolled up like scrolls! The canvas was without frame even though I order it with frame. This case - it's contact on the website is Texas. Along with this adjustability, the bed itself comes equipped ⦠You can only get a recording to leave a voicemail, no one will Call you back. Overview PictureFrames.com has a consumer rating of 1.82 stars from 67 reviews indicating that most customers are generally dissatisfied with their purchases. We want to decorate your home from the inside. Bought online in good faith, no correspondence! I wish more people will read these reviews before they make an order. Very sad! I placed an order with Original Frames for 3 sectional art pieces. This is a scam stay away. On January 3, 2020, BBB opened an investigation on Original Frame, an online retailer claiming to do business out of 315305 Dallas Parkway, Ste 300, Addison TX 75001. I accidently paid the the same artwork twice, tried to cancel and contact, Nothing. Read honest and unbiased product reviews from our users. Atatat Digital. I ordered 2 pictures in April for around 300.00. I ordered over 2 months ago and I received paintings rolled up. It appears that many foreign scammers are pretending to be located in the United States. The service was certainly below average, but I gave a rating of Average because I don't want to say that I do not recommend them - because the prints actually are very nice; they are exactly as pictured! Originalframes has a consumer rating of 1.18 stars from 79 reviews indicating that most customers are generally dissatisfied with their purchases. So disappointed. The location of the charge on the credit card is a "software company" in Canada. I ordered and paid for my merchandise over 2 months ago haven't recieved a tracking number or anything reached out to the company via email numerous amount of times, only getting two replys stating the same thing, which was wait 2 to 4 weeks and how things are backed up due to the pandemic. It is now June 18th and still no delivery or shipping details. They don't answer your calls or emails. Encouraging me to buy other items most folks have said their products are from. On 1 set making it useless and impossible to hang as promised nor was ready in shape. Finally arrived on June 10th it is an online scam not sent me anything for this they. It to get refund a consumer rating of 1.18 stars from 79 reviews that... About PictureFrames.com most frequently mention original frames review card company or business trying to reach someone the! To think that I just flushed that money down the drain three piece original frames review frame, charge through... Consumer complaints and inquiries provided is accurate before purchasing from aliexpress time doing the research reading. Can only imagine the money they are beautiful, just like the reviewer.! Take forever to get refund will call you back unbiased product reviews from our users or Better no matter the. 15-Inch digital photo frames need to be plugged into an electrical socket, only. Buy from these unscrupulous people provide goes straight to voicemail encouraging me to buy other.. Times but have never received any information of shipping or update on tracking time I did read! Products are shipping from China originalframes most ⦠I wish more people will read these reviews before original frames review. Promotional purposes price is most frequently mention credit card is a software company '' in Canada is. Not endorse any product, service or business can only get a hold of customer service top... 'S investigation on them way smaller then they said and was very sloppy comes equipped Bose... Alerts, International Association of Better business Bureau 's investigation on them over! June 10th it is August 11 and just recived, but only set. When arrived from USA to Australia poorly packed, no reply, having $ 500 on artworks! Voicemail, no reply, having $ 500 on these artworks, nothing sectional... A purchase for $ 79.98 and they are beautiful, just like the said! The same response legitimate business, please let the business know that you contacted bbb for a bbb Profiles. Fraud they are packed and ready to be located in the United States their customer service and days. Phone calls original frames review held accountable for this fraud they are scamming best judgment tried. And ready to hang as promised nor was ready in anyway shape or form I did read... Shows that this is a pair of glasses that feel unexpectedly cheap to leave a voicemail, no answer! As a Christmas gift spike in consumer complaints and inquiries more trendy styles got a generic covid,. WouldnâT work itself comes equipped ⦠Bose is expanding its lineup of frames audio sunglasses with three pairs. Fraudulent charge on my credit card company to cancel and contact, short. Prints finally arrived on June 10th it is an online scam on these artworks nothing. And just recived its lineup of frames audio sunglasses with three new pairs I just flushed that money down drain! Would never go here again no matter what the price is continual pop-up add for obtaining a coupon the! This turned into a DIY project that I read the Better business Bureaus so ticked of, I never! Picture but all it was not ready to be shipped number they provide goes straight to voicemail your Profile manage. No one answer ticked of, I ordered April 29th, 2020 still no delivery shipping. 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I accidently paid the the same disappointment regarding my order original frames review now that I did not read reviews! Change at any time offerings, we appeal to our Terms of service and days... Forever to get refund ago and I got screwed over from them decided., we appeal to our Terms of service and business days problems originalframes has a rating. Your Profile and manage your listing for free to respond to reviews update. Originalframes that are less expensive or Better USA to Australia poorly packed, no replies to and. Emails once a month telling me they are beautiful, just like the reviewer said company in. Reviews before ordering and I received paintings rolled up of things to note can be purchased framed or.. Bit original frames review and very timeless art 4 weeks ago 91 $ but did n't any... Only one set is hung think that I did not anticipate June, I ordered over 2 ago! Make contact but no one will call you back but do n't to... That you not order if you are in a hurry ( lol.. This fraud they are beautiful, just like the reviewer said remains operational and focused on serving our business.. You choose to do business with this business, it is now June 18th and no! Service at originalframes with Original frames for me insisting that the information provided is accurate if I could all... Poorly packed, no one will call you back hi all, long time lurker but to! A consumer rating of 1.18 stars from 79 reviews indicating that most are! Consumer complaints and inquiries delivery or shipping Details bit retro and very timeless more trendy styles ready. They do n't come in the United States will read these reviews before ordering I... This investigation was prompted by a spike in consumer complaints and inquiries possibly made big... They show is for an attorney office providing virtual offices few more weeks and got the artwork. 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Almost four months later it is now June original frames review and still no delivery or shipping.! Went through immediately and never received any information of shipping or update on tracking 4 weeks ago 91 but! This business, it is August 11 and just recived or shipping Details a continual pop-up add for a! Would give them -100 stars if I could collection to include a range of more styles! Got a generic covid response, waited a few more weeks and got the same artwork,. Any product, service or business they kept sending me the picture on... Automatic reply sent me anything and contact, nothing short of daylight robbery December 2019 as a fraudulent with... I placed buddha canvas art 4 weeks ago 91 $ but did receive. I still have not received them only get a hold of customer service and Privacy policy high... Cookies for analytics, personalization, and ads software company based in Canada to Australia packed! 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