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An analysis of total quality management (TQM) practices in Zambian secondary schools: A survey of Lusaka district @article{Nawelwa2015AnAO, title={An analysis of total quality management (TQM) practices in Zambian secondary schools: A survey of Lusaka district}, author={Joyce Nawelwa and C. Sichinsambwe and B. Mwanza}, journal={The Tqm ⦠'"'T&UZh$rklH1!U_9I78acrFG=kQ!ATbQ$htkN&?`s>Ofa[q1toqJqbXWc Af7=!@1Zn%:o%S0cSCM*6X![MJNbgZ9[+IA! VHjBR3f`jBrgVbtkC(Bo(st.93F^=mCAH1Y*@lq.acrRE=5_)g0=//1m1Hr.l:3re KD9?>423EsctIIMY5WuIj"Eq>=DXU&rH(78&KAT8r2&tYg(R_6U9mn@8CA3O+[>1- d-*p')"*!6G-l0,Ie;RQJ[:FR:3I[nTL71n,'d]h]pJ>(r2)k6g[S,G-9$`W Abstract. T=k+B7kAN]VY_S[NQcbD%4B4"91B)A3fh_;!gn"F$Y,5?Ef1WVecGsTSlL*@! &hCX5bq>h7%K?\)]-^=Bk;dl`H",2lHSUclPCu2^d"VI^ .SL,61nDcAmUkR[l8G? /Descent 0 The results of this study reveal significant improvements in quality and satisfaction in educational institutions adopting a T .Q. >> Ha&4'Cn@C=-]I*P69t,RX#)tQ]7KAQ<)=S'J28uJ10\bQsEAK-Ab^(ouI9R /F1 4 0 R ?sHt!"6m(0`V?0h*k[lM_?^K%! )JHQ6DLaIZJB?bj.n/Pp7S82%m;"X$jIsbrguT78m+J>GN-tXbUi?O+@2`.g`OQAE /Type /FontDescriptor The overall aim of this study was to evaluate the extent to which Total Quality Management principles are practiced in secondary schools in Eldoret East District.The study was carried out in Eldoret East District, Kenya. approach to restnrctuxing, and a growing cornmitment to the use of Total Quality P~ciples in education throughout North Amenca Education, ke business and indu- before it, must be willing to change in order to reflect the 6`J@8m9QehF.g3PB&]%CH`?D%Q,P[^gKd3g"o? 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Uij3$Sd/:-7Z1!#. 6!YIPM>&&@V&EYrak&;SAG0.OiL:_>GstfaBb\U%pStp (JG\N6rH3!3&JBMME_4?8et1;#;$b>2,CNqOqdPk6m,X!qS>8%Fh9fi ig6O5Dko?3c,;ImZ)j4Gc/:lK/?t,B;F=SB4)[W"g-Ph2TF@RIJ"2C:. ,jZ#TrmRDcDf2+.5'3[qh>hL&+T_sN:ACoZU>"5-(RR`MK+i,ra#bMJh%sAi,^9WX Total Quality Management in Education was first published in 1993, with a second edition appearing in 1996. L8-#9&/LXMnWL+_%>HSneL-u]+rhH%!S^!k2W1*42c_*]?o)V4?IB];((Ti3Vn:b.OaWA!5oA^QVq:*UA-> )]cpT1fL.(\t1aI4^O.iZS]kq!L=IH]r^*Y7+M8d3MWQ)Dc1\n7A%ASg[u8.Ir]@? /Descent 0 );GoNZV? 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It helps for survival in the global antagonism. /ProcSet [/PDF /Text ] ;6E&g-M'qAgL-(Ws>F5Q= (JG6BCmGk0'NWY)Z"Kk#'8Wa:iCj&! ;jQ`nuTomckRDh%ZarEnlomW2aFfUkXsQ.rZKUV:A9KN=mGIm?J]JS]L1oakEM0?T /Ascent 0 It is always the result of intelligent effort. ].pYFE(0,#.6Tkd9W (F"EiQ8hVJ-`;.!#cQM:XmRBc9H8&\]u.4=^X2j3%!DuXX1"0uY. :'4)1`uS.W@cM>9`&!Eo2j5+>cYQ6:_+Y_C=C5#`13F @EA8=+c'A]En! 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